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Last updated: 24 October 2026
Aghosham Private Limited ("Aghosham", "we", "us", "our", "the Platform"), CIN U63120KL2026PTC103216, registered at Maramcottu Veedu, Pakalkuri (P.O), Pallickal, Pakalkuri, Chirayinkeezhu, Thiruvananthapuram 695604, Kerala, India, is an online marketplace that connects people planning events with service vendors across Kerala and India. For people planning events, Aghosham is a discovery and enquiry platform — we are not the provider of any event service, an agent, or a party to any transaction between a user and a vendor.
For vendors, Aghosham also provides business software on subscription — a store page, a bookings desk, quotes, invoices, payment and expense records, reports, team access, and crew planning. Part C sets out the terms for those tools.
The platform serves all types of events — functions, corporate gatherings, social celebrations, and more. It is not limited to any specific event type or demographic.
By accessing or using Aghosham — whether as a visitor, registered user, or vendor — you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, you must not use the platform.
We reserve the right to update these Terms at any time. Material changes will be communicated with at least 30 days' notice via the platform or email. Continued use after notice of changes constitutes acceptance.
Aghosham is not an agent, representative, broker, or partner of any vendor listed on the platform. Aghosham does not endorse, guarantee, or take any responsibility for:
Any contract for services is formed exclusively between the user and the vendor. Aghosham is not party to that contract and bears no obligations under it.
Aghosham does not process, hold, facilitate, or take any responsibility for any money or payment transferred between users and vendors. All financial arrangements — including pricing, deposits, advances, balances, refunds, and dispute resolution — are agreed solely between the user and the vendor.
Aghosham expressly disclaims any liability arising from financial transactions between users and vendors, including but not limited to: non-payment, fraud, service cancellation, pricing disputes, and any losses incurred as a result.
The shortlist on Aghosham, and the "Send enquiry" and "Plan an event" features, send enquiries to vendors. This is not a purchase, booking, or payment. Submitting an enquiry does not create any binding contract, reservation, or guarantee of service. Vendors are free to respond, decline, or not respond at their sole discretion.
Many listings on the platform are priced on request. Any pricing shown is indicative and subject to confirmation by the vendor.
All brand assets, logos, design, code, interface elements, and non-vendor content on Aghosham are the exclusive intellectual property of Aghosham and are protected by applicable copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
To the fullest extent permitted by law, Aghosham shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of data, or loss arising from vendor-user transactions, service failures, listing inaccuracies, or platform downtime.
Aghosham's total aggregate liability to any party for any claim arising from use of the platform shall not exceed the total fees paid by that party to Aghosham in the three months immediately preceding the claim.
You agree to indemnify, defend, and hold harmless Aghosham and its officers, employees, and agents from any claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the platform; (b) your violation of these Terms; (c) your content or listings; or (d) any dispute between you and another user or vendor.
You must not:
Aghosham reserves the right to suspend or terminate any account that violates these prohibitions, without notice and without liability.
The Aghosham website, mobile applications, vendor dashboard, CRM and bookings tools, and the APIs behind them (together, the "Software") are licensed to you solely to run your business on Aghosham. They are not sold to you, and no subscription tier — including Pro — grants you any right to study, copy, or reproduce them.
You must not, and must not permit, instruct, or assist any person to:
These restrictions apply to every account, every subscription tier, every team member and staff user you add, and any developer, agency, or contractor acting on your behalf. You are liable for their acts as if they were your own. These restrictions survive termination of your account.
Any breach of this clause is a serious violation of these Terms and of Indian law, and Aghosham will enforce its rights to the fullest extent available. Without limiting any other right or remedy, Aghosham may:
Access to the Software is monitored and logged. Aghosham retains records of account activity and may use them as evidence and disclose them to law enforcement authorities and courts.
Nothing in this clause restricts any act that the Copyright Act, 1957 expressly permits and that cannot lawfully be excluded by contract.
Signed-in users with an approved referral code may refer businesses to open a store on Aghosham. These terms apply to the programme:
Plan & Win is a promotional programme. A signed-in user who completes an event plan on Aghosham (a verified phone number, at least one service, and a budget set for every service on the plan) may spin the reward wheel once for that plan. These terms apply:
These Terms are governed by the laws of India. Any disputes arising under or in connection with these Terms are subject to the exclusive jurisdiction of the competent courts of Kerala, India.
For legal or support enquiries, contact us at:
Aghosham Private LimitedTo submit enquiries or plan an event, you need an account. You sign up with your mobile number, which we verify with a one-time code sent by WhatsApp, and a password. You must give a mobile number that is your own. You are solely responsible for maintaining the confidentiality of your account and for all activity that occurs under it. If you suspect unauthorised use of your account, notify us immediately at contact@aghosham.in.
When you submit an enquiry, the enquiry details (items, quantities, event date and location, notes, and your name and phone number) are shared with the vendor you chose so that they can respond directly to you. If that vendor is not on a Pro plan, the enquiry may also be shared with other vendors of the same type who serve your event location. Aghosham does not mediate or moderate the subsequent communication or negotiation between you and any vendor.
When you plan an event with Aghosham, your plan — including your requirements, budget, and contact details — is shared with vendors near the event who offer the services you asked for, so they can contact you with options. Other vendors near the event are told that you have started planning, so they can offer anything else you may need. When you are signed in and tap a vendor's contact button, that vendor is told you reached out. Our Privacy Policy (Section 4.1) explains exactly what each vendor sees.
Submitting an enquiry does not create a binding booking, reservation, or obligation on the vendor's part to provide any service at any stated price.
Any content you submit to the platform (reviews, messages, feedback) is granted to Aghosham under a non-exclusive, royalty-free licence for display and moderation purposes. You represent that you have the right to submit such content and that it does not violate any law or third-party rights. Aghosham may remove any user content at its discretion.
Vendor accounts are subject to approval by Aghosham at its sole discretion. Submission of a vendor registration does not guarantee approval. Aghosham may request additional information before approving an account and may reject applications without providing a reason.
An approved vendor account grants the right to list services on the platform subject to these Terms and any applicable subscription plan.
To receive a verified badge you must provide your PAN, GSTIN where applicable, supporting documents, and a signed store agreement. You confirm that the documents are genuine and belong to your business. Aghosham may refuse or remove the badge at its discretion, including where a document turns out to be inaccurate.
Regardless of your subscription tier, all listings published on Aghosham will remain visible and indexed on the main Aghosham platform. This is a fundamental condition of using the platform — catalogue indexing cannot be opted out of. Higher subscription tiers provide additional customisation and branding control over your store page; they do not remove your catalogue from the Aghosham index.
Vendors are responsible for ensuring that all listings:
Aghosham reserves the right to remove or suspend any listing that violates these rules without prior notice. Repeated violations may result in account termination.
By uploading images, logos, banners, listing descriptions, or any other content to Aghosham, you grant Aghosham a worldwide, royalty-free, non-exclusive, perpetual, sublicensable licence to host, display, reproduce, adapt, and distribute that content on the platform and in related promotional and marketing materials including social media and advertising.
You retain copyright ownership of the original content. This licence does not transfer copyright — it gives Aghosham the right to use the content to operate and promote the platform. You represent and warrant that you have the right to grant this licence and that your content does not infringe any third-party intellectual property rights.
Aghosham collects usage and performance data about your listings — including how often they are shown, views, click-through rates, enquiry volumes, and shortlist additions. This data is used to compute ranking scores that decide how prominently your listings appear. Your plan tier also affects placement, as shown on our pricing page.
Aghosham retains all rights to aggregated, anonymised platform data and may use it to guide business, product, and commercial decisions. When you see analytics for your store, individual visitors are not identified, except for the leads described in clause 19A.
Aghosham may send you leads: enquiries sent to you, enquiries and event plans shared with you because you serve the customer's area and category, and notices that a signed-in customer tapped one of your contact buttons. On a Pro plan, a lead shows the customer's name and phone number for up to 30 days; on other plans the lead is shown without contact details. Some phone numbers in leads have not been verified by the customer, and the lead says so where that is the case. Aghosham does not promise any number or quality of leads.
You may rate a lead after contacting it and add a short note. Ratings help Aghosham measure lead quality; they are not shown to the customer or to other vendors. Notes must be factual and about the lead — never abusive, discriminatory, or a place to record the customer's personal details.
When you receive a customer's personal data through Aghosham, you must:
If you break these rules, Aghosham may stop sending you leads, hide contact details from you, or suspend your account under clause 21.
Your records are yours. Bookings, quotes, invoices, payment and expense records, crew details, and other records you enter in the bookings desk ("Store Records") belong to you. Aghosham stores and processes them only to provide the tools to you, keeps them visible only to you and the team members you add, and does not use them for its own marketing or advertising. Clause 18's licence does not apply to Store Records.
People you record. When you enter details of your customers, crew, or other people, you are responsible for that data under the Digital Personal Data Protection Act, 2023, and Aghosham processes it on your behalf. You must have a lawful reason to record it, and you must handle any request from those people to see, correct, or delete it.
Documents you issue. Quotes and invoices you create are issued by your business, not by Aghosham. You are responsible for their accuracy, for your GST and other tax obligations, and for the amounts you record as paid or owed.
Your team. Team members you add act on your behalf, and you are responsible for what they do. Remove access when someone leaves.
Exports. Accountant and Zoho Books exports are files built from your Store Records for you to download. Once downloaded, a file is your copy and your responsibility. Aghosham does not send it to Zoho or anyone else, and does not promise that an export is complete or correct for your accounts or GST returns; check it, or have your accountant check it, before you rely on it.
Google Calendar sync. If you connect a Google account, Aghosham keeps a calendar of your bookings in that account, as our Privacy Policy (Section 4.5) explains. Sync is one way: changes you make in Google Calendar are overwritten by the bookings desk. If you turn on booking details, your customers' names and venues are copied into your Google account; you are responsible for that copy and for who you share the calendar with, and Google's terms apply to it. Delays or failures in sync do not change your bookings, which stay the record.
Ledger encryption. If you turn on ledger encryption, your customers' names, phone numbers, and amounts are encrypted with a key that only you and your team hold. Aghosham cannot read or recover encrypted records. If you lose your recovery words and every device holding the key, those records cannot be restored.
When your plan ends. If your subscription ends, your Store Records are kept but you cannot add to or change them, or export them, until you subscribe again. Export your records while your plan is active if you want a copy. Deleting your store deletes your Store Records permanently.
Availability. We work to keep the tools available and to back up your records, but we do not guarantee uninterrupted service. Keep your own copies of anything you cannot afford to lose.
Aghosham offers subscription tiers that grant progressively greater features, branding control, and visibility over your store page. Specific features and pricing for each tier are published on the platform and may be updated from time to time. Prices are in Indian rupees and include GST unless stated otherwise.
Aghosham may suspend or terminate a vendor account at any time for breach of these Terms, conduct detrimental to users or the platform, or legal compliance requirements. Upon termination, your store and listings will be removed from public view.
Vendors may close their account at any time from the account settings in the app or by contacting contact@aghosham.in. Closing your account deletes your store, listings, and Store Records. Cancel any paid subscription (clause 20) before you close your account. Following closure, your store page will be taken down; however, Aghosham may retain content previously licensed under clause 18 and records the law requires us to keep, such as tax invoices.
In accordance with Rule 3(2)(a) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and Rule 4(5) of the Consumer Protection (E-Commerce) Rules, 2020, the name and contact details of our Grievance Officer are:
Jasim KhasComplaints are acknowledged within 24 hours and resolved within 15 days of receipt. What you can raise, what to include, and how to escalate are set out on our Grievance Redressal page.